Welcome to our website smokeandvapeshop.com
This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, interact or make a purchase. Please take a moment to read this policy carefully. By accessing or using our website, you consent to the practices described here. If you have any questions, please contact us using the provided contact information during our business hours. Your privacy is important to us, and we are here to assist you.
What information do we collect?
- We collect personal information from you such as your name, email address, phone number, and shipping address when you register on the site, place an order or participate in another site feature.
- When ordering, we collect payment information, such as credit card details or other payment methods, to process your order securely.
- We collect certain information about our website usage, including information about your web browser type, IP address, your interactions, pages visited or products that you view and the duration of your visit.
- Like many websites, we use “cookies and similar technologies” to enhance your experience and gather information about visitors and visits to our websites. Please refer to the “Do we use ‘cookies’?” section below for information about cookies and how we use them.
How do we use your information?
We may use the information we collect in the following ways:
- To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To quickly process and fulfill your transactions.
- To allow us to better service you in responding to your customer service requests.
- To administer a marketing and advertising campaigns, promotion, survey or another site feature.
How do we protect visitor information?
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, are only authorized to use your information to perform services on our behalf. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
Do we use “cookies”?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Microsoft Edge or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders by contacting customer service over phone or through our social media.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information, except as described below. The term “outside parties” does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How can you opt-out, remove or modify information you have provided to us?
To delete all of your online account information from our database, sign into the “My Account” section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.
Changes to our policy
If we decide to update this Privacy Policy, we will post those changes on this page. The changes will apply only to information collected after the date of the change. We recommend reviewing this policy periodically. This policy was last modified on September 18, 2023.
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
Contact Information:
- Phone: 956-828-7027
- E-mail: admin@smokeandvapeshop.com
- Business hours: Monday to Friday 9:00 AM – 5:00 PM (CST)
Online Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
Your consent
By using our site, you consent to our Privacy Policy.
Thank you for choosing us. We value your trust and are committed to protecting your privacy.